Customer Feedback
Mar 27th, 2007 by specialday.blog
If you had good, bad or indifferent service from Special Day Direct, please let us know.Â
The best way for us to improve our customer service is by responding to feedback from customers

I would just like to say what a fantastic web site. Thank you so much for sending samples of invites and your wonderful brochure. Is there any possibility that you could do the 3ply serviettes in pink?
Paul and myself extremely pleased with the quality of our wedding stationery. Special thanks to Nicola in customer services, who was so helpful when we found that we had to change the venue for our reception.
Thank you all at Special Day.
Just to say Bob and myself are extremely pleased with the prompt service received from Special Day. The invitations are of great quality and would certainly recommend you to family and friends.
Thanks so much
x
Thanks so much for a great service! The online ordering was so easy to use and the delivery time was excellent. We are delighted with our invitations and will be recommending you to all our friends!
My partner was overcome with delight of the quality. Would recommend to others.
Excellent service in every aspect .
We have been delighted with our order, it was well packaged, it arrived in good condition and it was exactly as we had expected it to be.
R. Mansfield
Thank you for the knife and server. It was exactly as described. Very very pleased.
This is the third lots of invitations I have ordered from you and each time the service has been exceptional. People have remarked on how lovely the invitations were and would certainly recommend you to others.
Thanks Special Day! We were extremely pleased with our stationery (simplicity range). We also received the delivery a couple of days earlier than anticipated which meant we were able to send out invites in good time!! Will be returning to Special Day for Order of Service, Place cards and Menus…can’t wait!!!!!
A1 service arrived to Ireland within 5 working days – will definitely recommend.
I was impressed with the fast service from Special Day and the ease of ordering. I placed two separate orders and I noticed that you credited me with the cost of the second shipment to avoid paying twice. This was very thoughtful. Many thanks.
Thank you so much for my save the date cards. They are lovely and the delivery was exceptional. I look forward to ordering my wedding
invitations and other stationary with you and I will recommend you to all of my friends and family.
Thank you very very much.
Thank you so much. We received our invites within a week of ordering and they are amazing. I’m already recommending you to everyone we know! You have exceeded our expectations and much less expensive than others. Thanks again.
Thank you soooooo much for my invitations and order of service, an excellent service right through from ordering online to delivery. Speedy printing and delivery, an efficient professional service by all of the team and extremely understanding of an anxious bride to be!!!!! Absolutely fabulous stationery.
Thank you our wedding invites look lovely and the service was so simple and easy. Would definitely recommend!!
Thank you!
A big big thanks to all of you for my order. The invites are perfect. Thanks again.
Thank you so much for my save the date cards. They are lovely and the delivery was exceptional. I look forward to ordering my wedding invitations and other stationery with you and I will recommend you to all of my friends and family.
Thank you very much for a prompt efficient service. Me and my fiancee were very pleased. We will certainly recommend you to family and friends. The wedding invitations are perfect!
Brilliant service- invitations arrived really quickly and they look great (they look a lot more expensive than they actually were, which is good!!)- thank you all, I would definately recommend you. Thanks a million xxxx
Thank you, I was so pleased to finally find a company that sends you exactly what you want and extremely quickly too! We are both so chuffed with what we have received and are looking forward to our wedding in 7 weeks time.
Many thanks once again.
Knife and server set were exactly as described and the engraving was of very good standard. Customer Service Team were very helpful and we are very happy with our choice. So nice infact it is almost a shame to use them!!!!!!! Thank you so much for the extra special touch that will be added to our day.
Thanks for the gorgeous wedding stationery and fantastic speedy service. We are both so pleased and will definately recommend you. Thanks again.
Thanks for doing a great & swift job on the invites. They look great and we are getting rave reviews from everyone about them – just hope the day lives up to it now!
Fantastic service, very promptly and such fantastic quality and value for money. Very impressed – will recommend you to all my friends.
Thank you.
The invitations I ordered were fantastic and the quality was very professional. The service & response I received was excellent, I would highly recommend Special Day. We are now looking forward to our big day! Thank you.
I recveived my personalised order within the time frame I was told. It was packaged well and is a beautiful product.
Second to none service, thank you very much!
My order came within a few days of purchase, and my wedding invitations were absolutely fantastic, I recommend this website to anyone who is looking for the perfect wedding invite. Thank you so much!
Gorgeous wedding stationery at a reasonable price. Website very easy to use. Invites received in super quick time. Would definitely recommend to others.
Thank you for your help with the invites, exceptional service and friendly manner. Will share your website with others. Thank you for making our day special.
I was more than satisfied with the quality of my stationery. It all arrived on time and with very good packaging. I think that it was the best quality product that I have had in a long time! It was also very reasonably priced.
I was very impressed from the moment I received my three free samples to the ordering and then final delivery! The quality is fantastic and is not over priced. Service was friendly and efficient and fast! I am extremely happy and will definitely be doing the rest of my wedding stationery orders soon!!! Thanks very much!!!!
Excellent service, we couldn’t have asked for more.
I received my order of services from you in the post today and I’m absolutely delighted with them. I was also thrilled with my invitations. I will be recommending you to any brides to be I know.
Many thanks for your important contribution to our ‘big day’ and continue the good work!
Perfect from start to finish!! The invitations where beautiful and came well packaged. The service we received was excellent and I have already started to recommend you to other brides.
We have received compliments about them and people cannot believe how inexpensive they where.
Once again thank you so much!!!!
Thank you ‘Special Day’ for all your help in helping us arrange our wedding invitations. Very easy service, very quick, quality excellent and very reasonable, could not have been better. I would highly recommend you to friends and family.
A simple, easy and efficient service. Beautiful invitations and excellent value for money. Would definately recommend. Thank you so much.
Thank you for sending me the most wonderful invitations. They’re exactly as I wanted. The service you supply is sublime and every question I emailed was answered quickly and efficiently. Thanks for everything.
Service received from Special Day Direct has been excellent. We are thrilled with the invitations and have had lots of comments from our guests at how nice they are. Order was also received very quickly. Thank you!
Thank you! Everyone has complimented me on the lovely invitations and Order of Service which I bought from your website. The service I received from you was very efficient, friendly and prompt – even when I left the ordering of the Order of Service to the last minute and was panicking that I wouldn’t receive them in time. You sent them through with three days to spare! Many thanks again, I cannot fault the service which you provided, I will definitely be recommending you to anyone that asks who I used for my wedding stationery.
Thank you so much for the a brilliant service. I ordered various wedding stationery from Special Day Direct and was over the moon with how lovely it was when it arrived. All orders were received so quickly and in perfect condition. Everyone has been commenting on how lovely they are too so thank you very much.
Products excellent. Very fast efficient service. Would certainly recommend you to others. Good value for money. Why look any where else when you have Special Day
Excellent service, my Blessing invites were stunning and my guests commented on them. I’m chuffed I came across your website. Will definitely recommend to others.
Just to say a quick thank you for my invitations. I am getting married in Antigua on August 22nd and they were perfect for a wedding abroad.
I just wanted to say thank you for my invitations they are fantastic. Your customer services were very very helpful and I will recommend you to everyone I know.
Excellent service, very helpful and quick delivery. Invitations are lovely, would definatley recommed you.
Thanks so much for a great service! The online ordering was so easy to use and the delivery time was excellent. We are delighted with our invitations and we are now looking forward to our big day! We will be recommending you to all our friends! Thank you.
Thank you so much for the invitations they are excatly what i expected and much more, they are fantastic! Can not wait to send them out for everyone to see. Excellent and quick service.
Will recommend to all! Thank you so much!!!
Thank you all very much for the great service you provided me, the invitations, order of service and thank you cards were fantastic, excellent ordering service and very fast delivery, a few people asked at the wedding where I got my invites and I recommended your company.
Once again thank you. I hopefully can’t wait to order baby naming cards.
Very pleased with the quality of the invites and the pleasant service. Have already recommended to other couples and I will use you again in the near future.
I would like to thank you for the cards.
we just wanted to say thank you for our invitations they were exactly what we hoped and more, your service was also excellent we look forward to ordering our evening invitations soon!!!!
Thank you so much for the stunning invitations & order of service you provided. They were much better than we expected and the quality was excellent as well as fast delivery!!
We received so many great compliments about the invitations and the order of service on the day and we will definitely recommend to our family & friends for any future weddings.
Thanks again to all at Special Day.
The invitations are lovely, delivery in two days of order, excellent quality and value. Thankyou
Great service. Fast delivery, perfect product, quick response. Just Great
Thank you so much we love our invitations, ordering was quick and easy and the products are perfect. I’d definitely recommend your company! I just have to learn how to tie the bows on the cards now!
Your site was recommended by family and we tried it and found our perfect stationery. It was quick and easy to order, I will certainly recommend you to further brides I know! Thanks
We ordered our wedding invites and thank you cards from special day, ordering was easy and everything was despatched within a few days. I would highly recommend them
We purchased our wedding invites and thank you cards from special day, they were both beautiful and were despatched within a few days. I would highly recommend them.
Thank you so much for the invitations, they are beautiful……. Your service and delivery were outstanding, as my cards were posted to me in Germany …… unbeliveable.
Many Thanks again I would recommend your company to everyone i know.
Wanted to Thank You for such a prompt & efficient service. The cards are beautiful & value for money. We will definately be back next year for the second part of our wedding & almost certainly recommend you to others.
This is definitely a quality company! I have been so impressed with Special Day for all our stationary. They are unbelievably fast! The designs are so lovely and excellent quality. I had endless comments on my ‘gorgeous’ invites. Give them a go – you won’t be sorry!
Excellent service.
Invitations were better than I could have hoped for, and excellent value for money.
Website easy to navigate. Would have no problems recommending you to others. 5 star service.
Thanks.
Excellent service and very well finished products. In all a very prompt, efficient service.
Thanks
Lots of choice, ordering was easy, price was good and all arrived promptly and 100% correct – what more could you ask for. They look really lovely thank you :O)
Excellent, easy to use and more importantly stress free service. Superb quality of stationary and swift arrival. Would definitely recommend it to anyone.
Thanks for all our help
When ordering the wedding invitations we required them to be delivered within 7 days and were promised this. We actually received them in 5 days and have been very impressed with this service and the quality of the cards. They matched exactly what we ordered from the site and the paper / card was of a high quality. Thank you very much.
Thank you for the fantastic wedding invitations, they are even better than I expected.
Thanks for your great service, very fast delivery and the photo of my invitations did not do them justice!!!! Thanks so much, I will be ordering other stationary from you soon because of such great service. xx
I just want to say that I found the service very professional and convenient. I left it late in the day to organise invites and was so happy with the service I received from Special Day. I opted for the fleur invites and could not have been more pleased. Thank you.
Thank you for your quick delivery – I love the invites and they are very good quality. I will be recommending you to all my friends and family. Do you plan on doing any other type of invites e.g. Christening, Birthday etc? I would love to be able to get these type of invitations off you as I am so happy with our wedding invites.
Thank you so much for your excellent service. We are absolutely thrilled with our invitations. They are perfect.
Personalised cake boxes are great – fantastic quality, superb packaging and very efficient service – wish we’d discovered you earlier!!
very good service and very fast delivery,we are going to use them for evening invitations for after the wedding aswell.all in all we are very happy with the service and product.
Thank you, Special Day. After ordering my engagement invitations from you, my sister was so impressed with the quality and service, she ordered hers from you too. You were so understanding about our little mishap and so willing to help. Thank you so much for making our special days that little more special.
And with regards to overseas delivery, I must absolutely comment on the competitive pricing and punctual delivery. All round very impressed. If only there were more companies like you!!!
As everybody else has said, 5 STARS.
Thank you for helping make one of the many arrangements for our wedding so easy, delivery was quick and the invitations were exactly what we wanted, very good quality – we will definately recommend you to friends and family.
Very pleased with the high quality product and service received. Particularly impressed with the quick delivery times. I would definitely use this site again and recommend to friends
Very satisfied with the wedding stationery very good quality and very
professional, extremely quick delivery time, will certainly be using the
site again when our granddaughter is born in March, and will definitely
recommend you again to friends family and work colleagues.
Thank you and well done for such an efficient service
I would just like to say thankyou for the fantastic wedding stationery I have recieved, It was perfect!! I’ve been hunting for the perfect invites for months and to be able to pick my own fonts and wording was fantastic. I am so delighted with the service I have recieved I will definitely be recommending you to family and friends. Thankyou so much!
I would just like to thank you for the beautiful invitations that you have printed for my wedding in May 2008.
The quality of the invitations is fantastic, the printing is fantastic, and the website as a whole is fantastic.
It was so nice not having to worry about how they would turn out.
and to top it all off they arrived so quickly.
Thank you very much, and I will be recomending you to our friends who are also getting married very soon.
Excellent service and we are really happy with the quality on the invitations. Delivery was very fast and the putting together of the invitation were really easy. I would definitely recommend this website. Thank you.
Thank you for the excellent fast service, the samples were fantastic. I will definitely recommend this website. thanks
Thank Special Day, the sample request was great and enable me to make the choice of Invitiations. The ordering on line was simple and the delivery was fast. Thank you. Great Quality.
Very impressed with the service. The invitations were perfect and the quality was great.
I would definitely recommend Special Direct.
I can’t believe how quickly my order arrived, very impressed. Our invitations are absolutely beautiful, we are both so happy with them. Also the quality of the invitations look like they were really expensive, when in fact the price was so reasonable compared to a lot of other companies which had very basic invitations at a much higher price. Website is also extremely easy to use & even though I forgot to put on rsvp date, I e-mailed and Nicola got straight back to me, no problem to put date on.
All in all I am over the moon about them, and will definitely recommend Special Day to all my friends and family who are getting married. Thank you so much again!!!!
The invitations are beautiful and are just as described, we have had nothing but excellent feed back from all of the recipitants. The delivery was fast and very easy to put together. We are getting married in may 2008 and so looking forward to it. Thank you.
The service was excellent and we had a lot of comments on how beautiful our invites were. They were so easy to put together and were delivered in record time. We would most definitely recommend Special Day Direct.
Stephen and I are very happy with the excellent quality of the invitations. The service was very fast and we will certainly recommend you to others.
Fantastic invitations, just what I had been searching for ! Very reasonable prices and a fast, professional service! I will highly recommend you to anyone seeking the perfect wedding stationary, thankyou.
Website was straight forward and easy to navigate. The wedding invitations arrived quickly and were well-packaged. They are lovely; high quality and excellent value for money. The only problem being that we were nine “pockets” short, but after a quick phone call the pockets arrived two days later. I would certainly recommend Special Day Direct.
The stationery was exactly as shown, beautifully printed. The delivery was very quick. Excellent quality and service, very very impressed. Many Thanks.
Thanks very much for the prompt and efficient service. My daughter’s wedding invitations arrived very quickly and they were well packaged. Your website was very easy to use and the sample service was very useful and helped us to make our choice. We would definitely recommend Special Day.
We have been very impressed with he quality of the product and the overall service, however 2 of the 50 invitations posted have had to be collected by the recipient as ” it was too tall” for a normal first class stamp. Two of the guests had to pay an additional £1.60 to retrieve the card. I am not looking for compensation but would like you to be aware. It could have been the way the cards were sealed. Great service and quality.
Thank You Hege and Lee for your comments, please accept our sincere apologies, we will investigate this further and add information to the relevant products on the website. – Customer Service Department
Absolutely beautiful! We went with the ‘Celtic Love’ in gold/cream and it just looks fantastic. The design means we can take into account the fact the Wedding is in Scotland with a Scottish Groom but isn’t too ‘twee’ like so many other Celtic designs – it’s a modern, contemporary take on an ancient design which we both love.
The envelopes provided are generous enough to fit in the extra info for our guests and we’ll definitely be back to buy other items from the range.
Thank you for the quick delivery and EXCELLENT pricing – I will be recommending you to every couple I know!!
Very impressed with the efficiency of web site and speed of service.
Have now received delivery of invitations, and impressed with how well the box was packed as it had obviously received a blow in transit, denting the box inwards, but the packaging of the air plastics prevented any marking or damage from happening to the invites!
Would use Special Day again, or recommend to others!
Fantastic service – we love our invitations!! Already recommended you to my best friend!
Thanks so much
What an absolutely fantastic business you operate. With fast, efficient and very helpful staff, who are always friendly it made it a pleasure to purchase our stationery from you. The Wedding stationery that we have from you for our forthcoming Wedding is wonderful. We are both very delighted with your services.
Thank you for everything, and heres to us recommending you to anyone that reads this forum. A FIRST CLASS Service.
Many Thanks
My wedding invitations are perfect and great quality. They were very well packaged and arrived quickly. I have since recommended them to other brides to be on the You and Your Wedding chat forum.
I placed my order for my wedding invitations on the Monday and they were delivered on the Friday. Excellent service!!!
Your website was extremely simple to use and the end product is far better than I expected.
I would definately recommend you to any one wishing to buy their invites online.
A MASSIVE thank you!!
Hi.
Thank you so much for the quick delivery, the invites came in record time and were fantastic!
Thanks again.
Thank you for my invites they were just what i was looking for. Excellent service and were delivered very quickly and were well packaged.
I would definitely recommend special day. Thank you
Just a quick note to say that my fiance and I have been incredibly impressed with the level of service we have received from special day.
The company were very accommodating and willing to help and all our stationery was packed carefully. We will definitely recommend Special Day to other people.
We were very pleased with the wedding invites and the quality of them. They arrived very quickly after we confirmed the proof.
Many thanks.
Hi, we have just recieved our wedding Invitations (butterfly) and Ive got to say how very happy I am with them, I love them. they are perfect. I had originally ordered some ‘Create your own’ Invitations from Confetti and I was not Impressed, They cost the same as the ones ive just ordered and they looked very cheap,plain & they were not personalised. I will be recommending special day to everyone I know who are looking for invites for their wedding. thankyou special day, I cant wait to send out our invitations.
I received my invitations earlier in the week and i’m so pleased with them! They’re lovely and the quality is second to none! I will definately be recommending special day to everyone i know that are looking for invites to any upcoming events.
Thankyou special day. Can’t wait for comments from the people i send my invites out to! x
Just received my samples. Can understand how one can get excited about organising these things! I have been appointed to organise my parents 50th Wedding Anniversary and must say the samples are all very special. The quality is so good I am saving this site, ready for my daughter’s wedding!! By the way we have deceided to go with ‘Adorn’. It is absolutely gorgeous. At last a website that does what it says. Samples with us within 2 days. The freephone line is also very helpful.
I found the service to be excellent and have already recommended it to people getting married in the near future. I went for the best value option, which was the “simplicity” design from the “Traditiotnal” range. The finished product was very impressive and looked better than the sample on the website. Overall, I was delighted with the invitations and the efficient service.
Your website is top class! For anyone like myself who went into the whole “getting married” without a clue of what they wanted your website provided everything! Not only do you provide the invitations to place cards but there was a full range from cutesy to traditional. I was extremely happy with my invitations – exactly what i wanted and super speedy quick too! I have passed your website details on to a couple of people and I know that they will be delighted with the service you provide. Keep up the good work!!
Our “Daisy day-invitations” arrived two weeks ago in Germany, we were simply stunned by the quality. The overseas customer service gave perfect support by phone and mail during the entire process of deciding, picking typestyles etc. You even managed to replace the German fonts we’d chosen by perfectly matching fonts which was one of my “big issues” in ordering online. All our guests called as they got their invitations, such an overwhelming positive feedback. Thankyou for creating a big part of our perfect day!
i loved the invitations. was a very smooth ordering system. i have been shopping about for ages but found this website fantastic and it was quick delivery.
we are really pleased with our order and will be tellng everyone were we got them.
thanks
We were both very pleased with the service we received. The invitations we requested were delivered within 10 days, and the quality was exactly as it appeared on the website. We would definitely recommend this service to others.
Thankyou so much!
Karen & Colin
Excellent service, invitations (Day & evening) excellent quality, also reply cards, Very delighted, and would highly recommend your company.
We were totally thrilled with the invitations (j’adore) they arrived carefully boxed and protected and so easy to assemble, I was worried there may be at least ONE mistake on them but I was wrong, everything was as it should be and the quality of was outstanding, we are now so impressed we will be ordering the rest of the stationary from you and will be reccommending you to anyone else that may need your services. Fab customer services, clear spoken polite lady when I rang for a query. Thankyou so much!
Me and my partner are very happy with the invitations and everyone we have given them to have commented on how professional they look.
I was very pleased with your service, the prompt delivery and the ease of use of your website. My wife and daughter are both well pleased with the invitations.
I would definitely recommend you.
Maurice
Thank you so much for our beautiful invites (Finesse) they are just what we wanted. Thank you also for printing the words that we requested this made it that little more special for us. I have only one negative comment and that is that the delivery driver left our parcel outside not as requested by myself I asked for it to be left with the neighbour, luckily it didnt rain but the invites would have been ruined, otherwise your service and products are of the highest standard thank you again
The invites are wonderful, even better than they looked on the internet, your customer services team especially Nicola have been so helpful, assisting with every request that I made, I would have no hesitation in recommending your company, many thanks for all your help
I would just like to say a BIG THANK YOU for my linen style napkins, I am very pleased with them, and thank you also for personalizing them to my request.
Both my husband and I are very impressed with our invitations. We are renewing our vows in Cyprus and the invitations and name cards are gorgeous. A fantastic service, easy to use website. I have already recommended you to a friend who is marrying next year.
Thanks so much for a great service! We went with the ‘Celtic Love’ in gold/cream and it looks fantastic. The online ordering was so easy to use and the delivery time was excellent. We are delighted with our invitations and will be recommending you to others! We were incredibly impressed with the level of service we have received from Special Day Direct.
Used initially, then purchased another batch of goods.
Wonderful service, excellent quality goods.
Superb customer relations.
Many Thanks for all of your help
Kind Regards
We’d like to thank Special Day for invitations, everybody has commented on how beautiful they are, we are over the moon with the quality and value for money and have no hesitation recommending to friends and family in the future !
Ria & Jon.
Thanks for the wonderful website with a beautiful selection of cards.
We are both really pleased with the choice that we made.
Many thanks to all at Special Day for the beautiful invitations (Fleur) and the excellent service. They were ordered, proofed and delivered within a week!!
The service was fast and efficient. My invitations were beautiul, and just as they were on the website (I got what I expected). Great quality!!
Excellent website and service. The samples were sent through within 48 hours and the full order was received within 4 days of approving the proofs. We are really pleased with the quality of the invitations and the other products we purchased. We will certainly be recommending you to others.
I was highly impressed with the quality of the invitations received. I found that Special Day Direct were very professional and produced the invitations exactly the way I wanted them. I would have no hesitation in recommending special day direct to any of my friends who are getting married.
thanks ever so much. the invites are gorgeous and great value for money. i would definitely recommend to friends and family.
Just to say thankyou so much the invites are fabulous and are just as described thankyou so much
Dear Customer Services, I wanted to take this opportunity to thank you for the timely turn around of my order. I am absolutely delighted with my invitations which I received yesterday . . . I will certainly be recommending you to others!Â
Today (19.3.08), just over 1 week since I spoke to Tom, one of your Customer Service guys, I have received my order of 100 invites from you. The quality we find excellent as is your customer service, the help we received from Tom and the lady I spoke to on my second call, we found nothing short of 1st class, we will be passing on your details to friends and relatives. Thank you all again. Dennis and Tracey Price.
Just a short note to acknowledge receipt of my order of service received today. Both these and the invitations that you produced previously in the same range for me are great. I am impressed with the ease of ordering, quality of product, price and service delivery. Thank you again for the excellent and stress-free service. I will have not hesitation in recommending you to future brides. Kind regards, Jo Prior
Thankyou very much for such and excellent prompt order, I can say that I will recommend you to anyone who asks and that I will be placing a further order for order of service as soon as the details have been finally sorted.
Regards
Carol White
Great website, easy to use and quick service. The only problem I found was there wasn’t enough information on the status of the order, i.e. when it had been despatched, whether it was still in printing stage etc. but I have to say the service was so quick maybe you didn’t have time to update me! I’d definately use the website again for any other invitations.
Hi Elaine, just to say everything was brilliant with our order, could’nt ask for better. Great value and great quality. Thanks very much, Matt & Becky.
I would like to say a big thank you to your team, Elaine and Nicky whom I have spoken to on several occasions. Gene and I ordered Simplicity day and evening invitations. IÂ have just received the order of service – prompt delivery! I must say I am speechless, they are beautiful.Â
Just received my invites and they are beautiful. Really well packaged and speedy delivery. The envelope seals were a nice touch too. Many thanks for your excellent service.
 Thanks for the samples you sent out. We were waiting for some others from another company as well – but they never turned up! We think we have decided on one of your samples, but just need to book the venue etc, then we will be placing our order with you. Thanks for your quick service and response, it has certainly swayed us shopping with you.
Thanks for the wedding invites we ordered.
The order arrived safely and on time, and we really like the cards.
I thought I would point out to you though that for 80 ‘Be Mine’ invitations it took us approximately 15 hours to assemble all the invites correctly.
Whilst there is mention on your website that customer assembly is required, I think it should state that it is quite time consuming for each card, and very fiddly work.
The end product is great however.
(also – maybe add the words ‘pull here’ on the side of the card. A number of people who have received our invites have ripped the cards open from the back, ruining the slide effect. This may just be due to the limited mentallity of some of our friends however!).
Thanks again.
We ordered, received our proofs and had our invitations delivered all within a week. We are absolutely delighted with the results, the quality is fantastic and they are great value for money, they look beautiful. Thank you for providing such a fantastic service, will definately be recommending you.
I would like to highly recommend Special Day. I ordered Save the Dates, Day Invitations, place cards and reply cards from Special Day Driect. I live in Southern Ireland and the service, delivery and professionalism was second to none. I would definitely recommend Special Day to other couples and I will be ordering my thank you cards from them also.
What a fantastic service you provide, from quick email responses, very helpful telephone staff to the beautiful wedding invites which were the beginning of what will be a day to remember for my daughter and her husband to be. I would certainly recommend your company and will be using it again for further wedding items.
Thank you for the lovely invites. Your staff were most helpful as I required some wording advice. Easy to use web ordering and very fast delivery! Highly recommend to any bride to be!!
Thanks for the prompt service you provided me and my future hubby. Right from the start you were brilliant from you sending our sample invitation by e-mail to us recieving the finished goods, with a nice little suprise of envelope seals.
already recommended you to my future sister in-law
Thanks again
This was the second round of invite we’d ordered from you and as before they were very fast and were finished to a high standard – we’re getting so many compliments on the other ones sent out – better than M&S ones at 4 times the price apparently!!
See you again soon no doubt!
Just like to say thank you for the quick and easy process of ordering our invitations and also the quickness of the delivery. I would reccommend to anyone. Items just as described.
Many Thanks
Thank you very much for my wedding stationary, it arrived perfectly packaged so damage could be obtained.
The samples were very helpful when deciding what to go for.
I was especially happy with the order of service which is beautiful.
Thank you for the very efficient and friendly service. Your quick delivery was very impressive and the invitations are lovely! I would be happy to recommend your services.
Thank you very much for my beautiful evening wedding invites.I was very impressed with the way the invites were perfectly packed.The service was 10 out of 10.You have made one part of my wedding very easy.Thank you
Thank you for the beautiful wedding stationary !
I am very impressed with your service, communication and the promt delivery.
I would be more than happy to recomend your services.
Thank you again.
i just want to say a big thank you for all the help you gave with all my questions. The invites were just beautiful (just love).
They arrived quickly and perfectly packaged!!
10 out of 10!!!
thank you sooo much
I would just like to say a huge thank you. I entered a competition run by yourselves to win £300 worth of wedding stationery and much to my delight I won!! I received my order last week and am so happy with it. The ordering process couldn’t have been simpler, the end product is lovely, and even if I hadn’t won the competition, I’m sure I would’ve ordered my wedding stationery from you anyway, as the quality is brilliant and you make getting hold of samples so easy (I think I must have had a sample of almost every range you do over the last few months!)
Thanks again Special Day.
The invitations are perfect in every way. We are delighted with the quality and the service you provided. Special thanks to ALL at Special Day. We will certainly recommend you to our friends.
I received my invitations in great time and I love them, I did have a bit of fight with the ribbions trying to get them all the same on each invitation but it was fun as well. Thank you guys so much, ordering my invitations was really easy and they were packaged beautifuly xx
Dear Richard (Typesetting Manager, Special Day)
We have almost finished sending our wedding invitations to our families and friends.  They are perfect.  You managed to get all the Slovak words and accents spot on (as well as the English) and our order arrived on the 3rd day, not the 5th.  Needless to say, we would be happy to recommend your services to anyone who might ask you for a reference.  Many thanks to everyone involved, Anthony and Lenka.      Â
  Â
First class service. The quality of the goods are spot on. Still have a few bits and bobs left to buy. Which I am hoping to buy from this website.
Have recommended this website to a few friends who are also getting married
Many Thanks
Laura Jane
I would just like to say the invitations are gorgeous!! We had a very very very quick delivery and we cant wait to send them to our guests!
It was fantastic to see that not all the invitations had “wedding day” as we’re having a civil partnership.
I will most definately be recomending you to everyone i speak to!!!
a great service everything was as you said it would be we would recomend you to anyone looking for wedding invitations
I ordered my sister’s wedding stationery from you and it came out beautifully. So when it came my turn to get married I wasn’t going to go anywhere else. You very kindly sent us various samples which helped us make a good decision.We ordered the Adorn invitation, RSVP cards, thank you cards and placecards and we’ve had many compliments on the invitations. The online order process couldn’t be easier, the changes we requested to the proofs were well done, and the orders arrived in plenty of time.   Karen and Mick
The service we have received from you has been fantastic. From ordering online to receiving the invitations and even when we had to order extra invites the service you provided was outstanding and very efficient. Thank you to you all. Diane
Absolutley delighted with the quality and very efficient service from Special Day Direct! Will be recommending them to brides to be everywhere. Thank you so much. My guests have been raving about the invitations!!
I receicevd my invitations and was absolutely delighted with them!
They were so easy assembled, it took a great pressure of me.
my invitations have been out for 2 weeks and everyone has been asking where i got them and tellig how beautiful they are!
I’ve been telling all my friends about your wondrful service.
Thanks for everything!
Many thanks for your fast and professional service. It was exciting to receive the lovely invitations which arrived within a few days. Even my husband-to-be couldn’t put them down! I will definitely recommend you to others.
Dear Special Day
First I would like to Thank You for my wedding stationary which myself and my wife Louise loved, so much that we recommend you to my cousin who purchased items from your website on three separate occasions, every item was perfect and delivered on time.
Its nice to have a service on the web that supplies and delivers what they say. I would recommend Special Day every time!!
Thanks
From David and Louise
& Michelle and Craig.
Many thanks for a superb service. My invitations and order of service booklets were beautifully designed and exactly what I asked for, and at a very reasonable and competitive price.
Despite leaving my order very late, they arrived on time and as per your agents assurances.
We have recently received our invitations and are very happy with them. They are just what we wanted and all of our friends have commented on how nice they are. The website is easy to use and the turn around was fantastic.
I would recommend Special Day
Thanks so much for a great service! The online ordering was so easy to use and the delivery time was excellent. We are delighted with our invitations and will be recommending you to all our friends! Thank you for the 1st class service…Caroline
Thanks again – what I wanted and on time.
I was delighted with the service and quality of invitations I received from Special Day Direct. I would fully recommend this site to any future brides!!
2nd time i have used you and once again a great quick and easy service. Many Thanks
Received my wedding invitiation yesterday, i’m more than happy with them. The quality and price of the products were second to none. I will without a doubt recommend this website to friends.
The invitations looked absolutely lovely – even better than the picture! Fantastic service and delivery. Thank you so much for demonstrating the true, efficient meaning of ‘customer service’!
I was extreemly impressed with the service regarding ordering the wedding nvtations – our friends & family love the invites ‘Be Mine’ & everyone has said how they think they’re the best & mos original invitations theyve ever seen!
Have reccomended you to other friends getting married as I couldn’t believe the fantastic level of service & speed of delivery – even to us in Ireland!
You great, the best service I ever experienced, very quick. I have received my personalised serviettes in 2 days. They were Luxury, very good quality. I am one happy customer xi Thank you very much
Wedding invitations arrived yesterday, they are beautiful, nicer even than they appeared online.
Your website offered fantastic customer service from beginning to end
the stationery is brilliant i can’t wait to hand them out once i’ve put them together and very fast delivery thanks this starts my day off
Brilliant website and excellent customer service.
Order of service cards delivered really quickly and excellent quality.
Thanks to everyone at Special Day.
Andy and Sarah
Thanks for the prompt service. We are very happy with the serviettes and wont forget to recomend you to our friends. The colour and quality of the serviettes will make the tables look great for (our daughter and her fiance) Louise & Colins wedding in October.
Excellent company to deal with. Proofs came through very quickly and the order was delivered much quicker than expected. Would recommend this website to others.
Wonderful company to work with. Did my sister’s invitations with you two years ago so I wasn’t going anywhere else for my own. Good designs and very quick delivery. Absolutely hassle free. More than that, you were very helpful in producing a workaround for the Order of Service (non-religious wedding so we wanted Order of the Day, not Order of Service). They look wonderful and we can’t wait to share them with our guests this weekend. Thank you!
From start to finish the service was excellent. V straight forward, no hassle & extremely quick to deliver. My invitations are tricky to assemble but this was advised when purchasing, never the less, worth it (as was also advised). I am so delighted with my choice of invites and place cards. Highly recommended!!
Brilliant results I could not have been happier with my invitations. The quality is beautiful and the colours very subtle. Just what we were looking for. We got both day and evening invitations over 100. They were all delivered within 7 days. Perfectly packaged. Just one thing the pictures on the site could have been bigger and more clear.
A superb service, the invitations have exceeded all expectations, especially impressive as we had received them within a week of ordering. Thank you for helping our wedding preperations run smoothly!
I was extremely happy with the service and the quality of the product-i have had several comments about the invites as they were quite different, and gave everyone a laugh!
delivery was very quick, and would recommend this company to anyone
Really good quality invitations and website brilliant . Not so happy we have to pay £5 to look at design on black and white email proof.
excellent and quick service, packaging fantastic!
the stationary i ordered was lovely and everyone has commented on how funny and different they were. i was really happy with the service and the website was so easy to use. thankyou so much for the beautiful invites.
helen and stephen ireland
Once again perfect service – quick, reasonably priced and beautiful results. This might be the last time we order as the Wedding is only 26 days away but thank-you from the bottom of our hearts – we’ve received so many compliments on the beautiful invites.
Really pleased with the cake boxes, excellent value for money and a quality item!
The boxes were dispatched really quickly and were packed really well.
Overall a very professional service and I would recommend Special Day without hesitation.
Thank you.
It was excellent to receive a sample. The invitations came extremely quickly and were excellent quality. The price was very reasonable. I would definately recommend your website.
Excellent service. Prompt delivery, well packaged. Errors immediately rectified with no quibbles. The invitations and orders of service are lovely. Would recommend Special Day Direct to friends.
Just wanted to say how brilliant Special Day are from the moment i requested a free sample to ordering my wedding invites on line and getting them delivered.. Myself and my Fiance were very happy with the invites when they arrived and i would definanlty order with Special Day again…
excellent products, very good value for money, excellent service.
Again super value and quality, better than I expected. I would recommend special day direct to anyone.
Thank you
Sarah
The service was excellent couldn’t fault it, everything i ordered was on time. my personalised cake boxes were done to the highest standard. i would definately recomend special day to my friends and family.
thank you for a great service and definately value for money.
Would like to thank you very much for our lovely invitations and for the great service provided. We Will highly recommend your services to people in the future.
I am absolutely pleased with my purchase i had the (Butterfly)day invitations and i am so pleased i found special day using the google search engine.I recieved my package in order,very clear instructions and a sample on how to do them up,i could only request you have them in a range of colours as my theme is orange ,burnt orange but had to settle for Gold which is not that bad though i just wanted to match.But hey i am absolutely happy with my purchase and would recommend any bride with a sober mind to use them.Absolutely fantastic.Stunning quality too!
Thank you
It has been a pleasure to order from Special Day Direct. Every order dealt with promptly, professionally and all items were received between 5-7 days… which for an impatient bride-to-be is fantastic!!! We’ve ordered invitations (which everyone commented on how funny and orginial they are), table settings, cake boxes, a beautiful personalised ring cushion and I have a list of other items I still have to order!! You are by far one of the best on-line services I’ve ever used!.
Â
Meant to leave feedback a while ago (ordered in June!), but have been so busy!
Would just like to say we were very pleased with our invitations. They were packaged very well and arrived in perfect condition, the invitations and reply cards were quality, and everyone loved them. Request to change details in the replies was dealt with swiftly with no problems.
Thanks again!
Fantastic – why go anywhere else? Quick, perfect quality and right first time.
AÂ really BIG THANK YOU to everyone with the process of my order, I am really really pleased! wow! The Fleur evening invitations are perfect and give an elegant first impression to all my guests. The web site is so easy to follow and the process was very quick and overall excellent value for money! Why go anywhere else . . . THANK YOU!
I just wanted to say thank you for a brilliant service. Arrived within 10 working days from order. Quality is excellent! I just can’t wait to start sending them out now!!
Hi
I recieved the invitations and am just thrilled with them. I’ll be recomending your company to all my friends.Thanks again
Pamela Dobbyn
We both just want to say thank you so much for your excellent service. We got your brochure in a wedding magazine, and just paged through to find the perfect invitation to fit our personalities. We both loved it and ordered it. Your service is outstanding and we will refer your company to whoever we know looking for invitations. Once again , many thanks.
Just a quick note to say thank you, the save the date cards are great, and i got them very quickly. I will be in touch again soon for the rest of my stationary. Thanks Again
Thank you very much i have just received my order and they are just what i wanted and the brilliant thing is its still like making my own invites, having to assembly them which is what i wanted to do. I have and would reccomand you to other people.
Thank you again.
Hi Tom, we have received the invitations, and I must say thank you so much. They are beautiful and excellent quality. I must comment on your service which is superior and the staff are very friendly and professional. Thankyou for making our experience with your company so delightful. Janet & Patrick
Hi Guys, we have recieved our order today, thank you for making it an easy process, because our stationary is so bespoke we thought it to be a bit of a head ache, but you were great!! Highly Recommended!
Thanks again
Special Day – thank you so much for your prompt assistance in providing our wedding stationary and special thanks to Nicola who resent the place settings to us 2 days before the wedding – Nicola just sorted it calmly and efficiently and stopped me panicking – the original bundle has not arrived to this day. I will certainly recommend your business to others, many thanks
WE WOULD JUST LIKE TO SAY A VERY BIG THANK YOU FOR OUR BEAUTIFUL WEDDING STATIONARY. WE ARE VERY HAPPY WITH OUR ORDER, THE QUALITY OF THE STATIONARY IS EXCELLENT. THANK YOU.
CAROL & VINCE
Hi, We just received our wedding stationary, order number is SD–14582, and we’d like to say thank you very much. We’re delighted with them. The order was dispatched very quickly. Everything is printed perfectly and we have extras in the event that we make any mistakes filling out the invite. Thanks a million!! Your staff were very professional also. We’ll recommend your company to our friends and family.
Regards, Ashley and Glenn
I just wanted to say a big thank you! My invites arrived last week and look amazing! I am so amazed at how professional and elegant they look for a fantastic price. I would definately recommend your website.
Thank You so much for my beautiful wedding invitations which I received today.
I am amazed at the speed and quality of service provided.
I will definitely be recommending you to all my friends who are getting married!!!!
Thanks again
Mairead
We just wanted to say thank you. We are really pleased with our serviettes and cakeboxes. It will make our day that bit more special. We will deffinately recommend Special Day.
Excellent service!
Regards, Michelle and Jamie.
Hi,
Just would like to say how impressed i was with your service, your patience with the amount of proofs that were going backwards and forwards was brilliant. You have even added a few extra in which was unexpected. A very prompt, efficient and proffesional service. I will not hesitation in recommending your company to my friends and family who will need invitations etc in the future Thanks again.
Thank You so much for our beautiful wedding invites. Im so pleased with them. The website is fantastic and I will definitely tell my friends.
Such good value for money.
Thanks Again. xx
(Getting married 29.8.2009)
A big thank you for service and quality products you supply. thanks to you, our special day is announced by beautifully designed invitations. All our friends love them.
We are sending back samples as it is a pity to throw them away, all the best and thank you again. Regards Petra & Vernon
Your Message: I have been checking online for weeks to buy cake boxes and I have even ordered some online only to be disappointed with my purchase. But I just received the cake boxes from you which was only ordered on Monday and they look great. Thank you, I no longer need to look for my cake boxes as I have found my perfect one, Alice Chen
Thank you so much for your brilliant service and kindness as you know weddings can be really important for a bride and anything that can go wrong does, but you have made it run smoothly and I really appreciate your kindness in re-printing the cakeboxes for me and I will be putting the word round about all your services to my girlies on our bride wedding forum for all people who are looking for their stationery needs. Thanks again Jodie
I just want to say thank you. My invites arrived this morning – 1 week after I paid for them and I am so happy with them. The quality of card is perfect & everything was boxed so carefully to ensure arrival in perfect condition. I am recommending you to everyone on two major irish wedding forums.
Thank you again.
Just wanted to say how pleased we are with your invites and the service received. Samples arrived quick and final invitations were home in 5 days after proof. Excellent!! Thank you very much, we’ll sure recomend it to our friends.
Hi Tom, just to let you know I received my invitations today. I am extremely happy with them, they are fab and I will definitely recommend your company to anyone I know getting married. Thank you very much, Kerrie Ann.
Thank you very much ! I received my order of service and they are perfect. They are just beautiful and I am very happy with them.
I cannot believe they arrived so quickley, only 1 week after ordering them.
Thanks again
Mandy x
My invitations arrived and i couldnt be more please with them. Your service has been first class from initial enquiries to delivery, thank you very much for making this part of planning a wedding ’stress free’ I will definatley recommend you to everyone.
I have received my invitations today and they are wonderful. I ordered them last Thursday 30th April and received them today. Only 6 days!! and thats including the bank holiday. Fab service. I will def recommend you!!! Thank you so much xxxx
Hi Nicola
Just to say thank you so much for all your help with our wedding stationery, we’re thrilled with it. I’ve been extremely busy with work and moving house recently and you’ve made the process of getting our invitations printed up and finalised a walk in the park. Thanks ever so much, and please do pass this email onto your manager from me. Kindest regards Jo
just to say thank you so much for the excellent service i recieved when ordering my wedding invites. because i live in Ireland i thought this would cause problems but i had none the invites arrived promptly and were exactly what we wanted and better. i also bought jewellery and it was perfect also. highly recommend this site to any one.
Thank you so much for my gorgeous wedding invitations and order of service. They have been made to a brilliant standard. My sister is getting married next year and i will recomend you. Thanks
A huge big thank you for all your time and effort. I received good customer service with my queries before i placed my order. Fantastic attention to detail when i placed my order, especially with regards to my complicated order of service. And the final outcome of my wedding stationery was excellent. I would strongly recommend the company to anyone getting married. From the out set a wide variety of stationary to meet everyones tastes and needs. Stress free transaction and staff that give you statisfation and piece of mind. And again i thank you for your attention to detail.
Thank you all at Special Day Direct
I searched continuously for the perfect wedding invite searching for that ‘craved elegance at a reasonable price’ and that is exactly what I got from Special Day Direct. It was such a simple process selecting the invite, the text and then a short wait for them to arrive and when they did they were truly beautiful and set the tone for what the wedding day itself would be.
I still have folks complementing them…I am off now to order thank you cards.
Thanks so much from a now grateful wife
My wedding invitations are wonderful, such a great service and such nice cards!! Received them within a week to Ireland. Thanks so much, I’m delighted with your products and your excellent service!!
Just wanted to say thank you so much for doing such a wonderful job on our wedding invitations. They are beuatiful. I cant wait to send them out to our family and friends. Your Website is so easy to use and your helpful hints and tips along the way were great. Very efficient and professional service so thank you for making the “invitations” bit of the wedding plans so easy
Our “Love in the Sand” Invitations arrived today, less than a week after ordering. What service!
They are perfect. We wrote the inside ourselves, using the guide on the website, and seeing them in real life made me a little tearful!!!! Wedding Invitations are just so important, and I am so pleased. The packaging was fab, and arrived in mint condition.
Now all we have to do is decide who is going to be lucky enough to get one of these little treasures!!
I have to say we were very pleasantly suprised at the Fabulous wedding invitations we received. The quality was so much more than we expected and the service was excellent. Such good value and very professional. Well done!
Hi, i just wanted to say a big thank you for my wedding stationery, absolutely delighted with my invitations, very prompt and straight forward to order.
Thanks again for everthing will be recommending you to all my friends.
Just to say that we are so happy with the service you have provided, It was so prompt and I was delighted to have the invites delivered to my
door by courier. It was a great surprise to wake up to, I assumed that I
would have to go to the post office to collect them.
I have been recommending you to all of my friends, the invites are so beautiful and such good Quality for what we paid. Even the packaging is gorgeous, I felt like I was opening a present! You have an excellent Service
A big thank you for the wedding invites we received. Spent a lot of time trying to decide which ones we liked as there was a good variety of invites to choose from. Myself and my fiance where amazed at how fast we received our order and I must say the invites are gorgeous. I was a bit unsure of doing my order online, but any emails I sent to query the invites I got a reply back which gave me piece of mind. Would definetly recommend. Thanks again.
Julie Anne & Stephen
We just wanted to write & say a big thank you for our wedding invites. I have to say they looked amazing, we had the text printed in burgandy and it looked so beautiful. Thanks again for the speedy service too, will definately recommend you guys.
Suzanne & Simon